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1. When is the next CCCM training?

In the CCCM website, you can find a training calendar with upcoming CCCM events (click here)

2. How can I participate in a CCCM training?

If you are working in a country where the CCCM cluster has been activated (link to the map), please contact the cluster lead agency/ies.
If you work in a non-cluster country, and you may identify the need for CCCM training, you can request the training through the CCCM website (click here) .
If you are personally or professionally interested in CCCM training, you may raise your interest to the CCCM cluster through the website in order to receive information about upcoming field events that you may be able to join (click here).

3. How much does it cost to attend a CCCM training?

The actual training is generally free for participants. 
Training materials, meals, transport and accommodation may also be provided free but check carefully before committing to the training.
Regional and global CCCM training events may incur additional costs for the participant –such as flights.

4. How can I request a CCCM training/ trainer?

If there is a country cluster coordinator or focal point, please request it through her/him. Otherwise, please use the CCCM website (click here).
In emergency situations, it is recommendable to request for CCCM trainings/ trainers at least 6 weeks in advance.
In a non-emergency context, 3 months will be required.

5. How much does it cost to organize a CCCM training event?

CCCM training events are context-specific.
The administrative and logistic cost of a CCCM training will vary from country to country depending on hosting rates.
If you may also need to deploy a CCCM global trainer, the cost for a 3 weeks deployment is around 12.000 USD –including salary, insurance, flights and Daily Subsistence Allowance.

6. Which are the languages available for a CCCM training?

CCCM trainings can be delivered in English, French, Arabic and Spanish.
The permanent presence of professional translators with the necessary equipment is recommended when participants’ language skills in the four languages above are low. Be aware that the duration of translated trainings is double than regular trainings. So, time shall be factored in the agenda.

7. Who are the CCCM trainers?

The CCCM trainers have a variety of professional backgrounds and experience and are employed by various agencies internationally. All the trainers have attended a Camp Coordination and Camp Management Training of Trainers (ToT), and are available for short term contracts to deliver both regional and international training courses.
The trainer is required to work with a training partner (co-facilitator) in the planning, design, implementation and evaluation of the Camp Management training. The lead trainer will be the focal point and ensure communication with the host and the coordinating agency.

8. How can I become a CCCM trainer?

If you have interest and expertise in the CCCM sector (e.g. cluster coordinator, camp manager) and you have already participated in a CCCM training, you may express your interest to the CCCM cluster through the global website (click here).
In order to become a CCCM trainer, you need to undergo a CCCM ToT and qualify for it. As a ToT participant, you shall commit to making yourself available to deliver at least one CCCM training a year (for at least 3 weeks – one training assignment). Your employer (if applicable) will need to agree in writing to release you for training assignments prior to your attendance at the ToT.
As a CCCM trainer, you will be member of the CCCM training roster (CCCMCAP) and according to your profile may be called upon for national, regional or global training missions.
In the CCCM website, you can find a training calendar with upcoming CCCM events (click here)

9. How long is a CCCM training mission?

A CCCM training mission may take from 3 weeks up to 6 months.
Over the last few years, CCCM operations have mostly requested CCCM capacity building officers to develop learning strategies underscoring the assessment and monitoring elements that will help to strengthen national capacity and sustainability. 
Therefore, many expert trainers have been requested to sign up for 3 to 6 month missions to identify and roll out context-specific learning activities that will strengthen the capacity of a wider range of actors.
Normally, a capacity building mission will require a different set of skills and require other activities beyond training (such as coaching and mentoring). Therefore, it is a longer process that needs a lengthier timeframe to be implemented.

10. How can I register to the CCCM training roster?

If you are a certified trainer, you are already a CCCMCAP roster member.
The CCCMCAP roster is managed by NRC –who is administering the global CCCM expert deployments. As NRC’s central  deployment management system is currently being upgraded, you will be interviewed and called to register again your profile in the NORCAP Database with all necessary and relevant information.

11. What can I expect from a CCCM training mission?

As a CCCM trainer, you will be hosted by the requesting agency –CCCM national cluster lead, CCCM partner or national authorities. You will work with the host counter- part and a co-facilitator.
The host shall facilitate the administrative procedures for the trainer deployment (visa, etc.); take care of the trainers’ needs for security, accommodation, office space, communication, transportation; and also ensure all logistical arrangements for the training (including in-country agenda, field visits, meetings, booking the venue, purchasing training materials, printing, etc.).
The host shall also select and invite training participants and provide follow-up on the training outcomes.

12. What are the main tasks/ responsibilities of a CCCM trainer?

The CCCM trainer is expected to:

  • •  Design, plan, implement and evaluate the training mission in cooperation with CCCM stakeholders towards the delivery of quality trainings which meets the learning objectives set.
  • •  Conduct the necessary desk review, field visits and/or interviews with CCCM stakeholders to familiarize him/herself with the context and the main key CCCM issues (at country, regional or global level).
  • •  Undertake a needs assessment in order to adapt and contextualize the training modules to current learning needs. 
  • •  Conduct learning events according to the principles of participatory learning, and ensure that the facilitation process is sensitive to and responds to the needs of the learners and the context.
  • •  Work in close communication with the host to ensure the smooth running of training mission logistics, administration and materials design.
  • •  Liaise with the CCCM Trainer Coordinator, throughout the entire training process (including briefing and debriefing), and keep her informed on relevant matters of interest or concern.
  • •  Produce participant evaluations and a final report for both trainings with recommendations and ways forward for follow-up.

13. Which type of contract does a trainer receive?

If seconded from the CCCM Training roster, hosted by NRC; NRC issues the CCCM trainers a contract based on the conditions of appointment of NORSTAFF. Salary is calculated and paid by NRC in Oslo in accordance with NRC’s pay scale for Secondees.
The allowances are based on information from Norwegian Ministry of Foreign Affairs and other available sources, such as the UN, the US Department of State, and the Swedish and Danish Ministries of Foreign Affairs. 

14. Where can I find CCCM training materials?

All CCCM training resources are available in the Trainer corner of the CCCM website (link).
Access is only permitted to certified trainers and logging in is required.
In the Training corner, the CCCM trainer will find different CCCM training packages in four languages for different learner profiles (e.g. communities, camp managers). These training packages include both core and optional modules with session plans, PowerPoint presentations, handouts and exercises. Other training resources available in the website are: training references (e.g. CM Toolkit); training tools (e.g. games); information support package for trainers; training manuals (e.g. coaching guidelines).

15. Where can I find context-specific training information?

Country-specific training information will be available on the CCCM website. Training reports and customized training materials will be able to be used by trainers as of September 15.
For the time being, training documentation can be requested from the CCCM training coordinator (Natalia.pascual@nrc.no

16. Which type of training courses are available on CCCM?

The CCCM cluster has developed the following training courses:

  • •  CCCM ToT training manual
  • •  Global CCCM training package
  • •  Camp Management and Coordination in Refugee Situations (CMC) Training Package
  • •  Camp Management (CM) Introductory training course NRC - RedR UK
  • •  Camp Management for camp communities training
  • •  ToT materials for national staff

17. Does the CCCM cluster have e-learning courses available?

UNHCR developed an online self-study CCCM course available in https://unhcr.csod.com/client/unhcr/default.aspx, useful for the CCCM Cluster Coordinators and other colleagues in UNHCR working with IDP Operations.
NRC has developed a 9-weeks instructor-led e-learning course on CCCM that is hosted on the IFRC virtual platform of the Americas (www.campuscruzroja.org) . For the time being, this online course is only in Spanish and targets national disaster response systems (usually national authorities and red cross volunteers).
This course takes place twice a year, and participants’ selection and registration is done by the CCCM training coordinator.

18. Can I translate the CCCM training materials?

The CCCM training materials can be translated into other languages when needed, under the following conditions:

  • •  The translation shall be done by a professional translator
  • •  A CCCM trainer should be appointed to support and supervise the process
  • •  Proof reading and piloting is required 
  • •  The CCCM training coordinator should be consulted about the process
  • •  The translated version of the training materials shall be shared with the cluster

Translation costs shall be covered by the country mission.

19. Can I distribute the CCCM training materials?

Only PDF copies of PPT and handouts can be distributed.
Session plans and exercises should not be handed over.

20. Does the cluster offer mentoring or coaching services?

The CCCM cluster has a few coaching experts available to support CCCM operations and through the CCCMCAP roster, the cluster may deploy mentees when required.
For further information, please contact the CCCM training coordinator (Natalia.pascual@nrc.no)